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Case Details
Court
Labour Court
Date
29 September 2025
Citation
[2025] ZWLC 348
Judgment No.
LC/H/348/25
Outcome
unknown
Case Type
Appeal
Bench
Presiding
Gonesi J
Full Bench
Gonesi J
Areas of Law
Labour lawDisciplinary proceedingsArbitration review
Keywords
consumption of customer foodshift leader vs cash tellerright to be heardarbitration appeal
Tags
unfair dismissaldisciplinary appealarbitration review
legislation
Statutes Cited
- Labour Act
ai analysis
Case Summary
Key Issues
- {"issue_text":"Whether the arbitrator erred in classifying the appellant's role and entitlements","issue_type":"mixed","dispositive":"no","related_facts":"Contract designation as catering teller; alleged payslip showing shift leader"}
- {"issue_text":"Whether the arbitrator relied on evidence not in the record","issue_type":"law","dispositive":"no","related_facts":"Allegation of continued eating on 11 February 2024"}
- {"issue_text":"Whether the appellant was denied the right to be heard before the appeals officer","issue_type":"procedural","dispositive":"no","related_facts":"Appeal decided on papers without oral hearing"}
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background
Facts of the Case
Background
The appellant, employed as a catering teller, was dismissed for consuming food meant for customers. After internal appeals upheld the dismissal, arbitration confirmed the dismissal. The appellant appealed, claiming she was a shift leader entitled to taste food, was denied a hearing, and the arbitrator relied on non-existent evidence.
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